Get Involved
Membership How-To
Rail Passengers Membership "How-To" Page
Click the links below to jump directly to that section:
- Updating Contact Information
- Changing Username
- Location of Membership Type and CharityEngine Membership Number
- Adding Rail Passengers Number to your Amtrak Account
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Updating Contact Information
When you log in to the User Center, you can update your email, telephone number, address and communication preferences.
At the Log In screen, use the Username and Password associated with your CharityEngine account.
When in the User Center, you can change your Username when inside the self-service portal.
After logging into your account, your name appears in the upper right corner, Tom Train in the screenshot. Click on your name and navigation options including “Change Username” appears. Remember to save any changes you make.
Location of Membership Type and CharityEngine Membership Number
When in the User Center, you can see your membership type and membership number assigned by CharityEngine.
Your old Neon membership number will not appear in this display, but Amtrak will still honor that number when purchasing tickets.
Adding Rail Passengers Number to your Amtrak Account
Go into your Amtrak Guest Rewards Account and click on “MORE”
The following screen will appear. Click on Amtrak Information:
On the next screen click on “Discounts”:
On the next screen, there will be a list of available discounts to add. Click on Rail Passengers Association:
Enter the FIRST SIX digits of your Rail Passengers Association ID# and hit the ADD button:
Go back to select your trip:
Select your trip, and you will see the Rail Passengers link come up in the “Applicable Discounts” if it is available to use (certain circumstances like weekday Acela or business class it is NOT valid for)
Once you have chosen your train and prior to check out the next screen will show you the actual fare with the discount:
"On behalf of Amtrak’s onboard service staff, I want to thank the Rail Passengers Association for honoring their hard work with this award. The past couple years have indeed been difficult for Amtrak onboard service staff – coping with furloughs and job insecurity, adapting to changing protocols and services, not to mention the unfortunate events such as a tragic derailment and a fatal shooting. Nevertheless, our dedicated members at Amtrak have handled these hurdles with the care, attention and diligence for which they’re known. We thank Rail Passengers for their acknowledgement of our members’ hard work and, as always, look forward to seeing you on the rails."
Arthur Maratea, TCU/IAM National President
December 21, 2021, on the Association awarding its 2021 Golden Spike Award to the Frontline Amtrak Employees.